Cookie Policy
This Cookie Policy applies globally to all MOUD Group websites and applications: moud.group, moud.app, app6c.net and their associated subdomains. It complies with Directive 2009/136/EC, the GDPR and the Spanish LSSI-CE (Information Society Services and Electronic Commerce Act).
1. What are cookies?
Cookies are small text files that websites store on your device (computer, mobile phone or tablet) when you visit them. They allow the website to remember your preferences, your language, your session status and other information in order to improve your browsing experience.
At MOUD Group we also use similar technologies, such as web beacons, tracking pixels and localStorage, which are treated as cookies for the purposes of this policy.
2. Types of cookies we use
By duration
- Session cookies: deleted when you close your browser. They are used to keep your session active.
- Persistent cookies: remain on your device for a set period. They are used to remember preferences and for analytics.
By purpose and whether consent is required
| Category | Description | Consent |
|---|---|---|
| Essential | Necessary for the basic operation of the site: authentication, session security and remembering your preferred language (moud_lang). | Not required |
| Functional | Improve the user experience: display preferences, dashboard settings, recent searches. | Required |
| Analytics | Allow us to measure how the site is used, which pages are most visited and how it performs. We use anonymised data. | Required |
| Marketing | Allow us to show relevant advertising and measure its effectiveness. They may be set by third parties (Meta, Google Ads). | Required |
3. Detailed list of cookies
First-party cookies
| Name | Purpose | Duration | Type |
|---|---|---|---|
| moud_lang | Remembers the language selected by the user (CA/ES/EN) | 1 year | Essential |
| moud_session | Identifies the user's active session (Moud.app / Numu App) | Session | Essential |
| moud_csrf | Protection against CSRF attacks on forms and APIs | Session | Essential |
| moud_group_cookie_consent_v1 | Stores your cookie preferences so we don't ask you again | 13 months | Essential |
| moud_prefs | Display preferences for the Moud.app and Numu App dashboards | 6 months | Functional |
Third-party cookies (analytics)
| Provider | Cookie(s) | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _gid, _gat | Traffic analytics (pages visited, duration, device). Anonymised data with truncated IP addresses. | 2 years / 24 h / 1 min |
| Google Tag Manager | _gtm_* | Management of analytics and marketing tags | Session |
Marketing cookies (optional)
| Provider | Cookie(s) | Purpose | Duration |
|---|---|---|---|
| Meta (Facebook) | _fbp, fr | Conversion tracking and retargeting on Meta Ads | 3 months |
| Google Ads | _gcl_au | Google Ads conversion tracking | 3 months |
| li_fat_id, UserMatchHistory | Retargeting and campaign measurement on LinkedIn | 30 days |
4. How to manage and withdraw your consent
4.1 Cookie preferences panel
The first time you visit any MOUD Group site, a banner appears that lets you accept or reject the non-essential cookie categories. You can change your preferences at any time by clicking "Cookie preferences" in the footer.
4.2 Browser settings
You can also manage or delete cookies directly from your browser:
- Chrome: Settings → Privacy and security → Cookies and site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Please note: blocking essential cookies may prevent MOUD Group websites and applications from working properly.
4.3 Opting out of specific providers
- Google Analytics: tools.google.com/dlpage/gaoptout
- Meta: Meta ad settings
- LinkedIn: LinkedIn guest controls
- EDAA (Europe): www.youronlinechoices.eu
5. Third-party cookies and their policies
Some cookies set on our sites come from third-party services. We do not control these cookies and recommend that you read their privacy policies:
6. Updates to this policy
We may update this Cookie Policy when our services, the technology we use or the applicable legislation change. If there are significant changes, we will let you know through the cookie banner or by email if you are a registered user. The date of the last update always appears at the top of this page.
7. Contact
If you have any questions about how we use cookies on our website, you can contact us: